Frequently Asked Questions

Placeit is a powerful online mockup, video, and design template generator. Create all of your branding and marketing digital assets directly from your browser without downloading complicated software.

Start with your logo, then present it to the world with a professional and dynamic intro video!

Make and download a t-shirt design in seconds with our design templates. Check it out on one of our t-shirt mockups or apply it to other products like tote bags. You’ll download high-resolution images ready to upload to your apparel shop! Yup, a commercial license is included in all of your downloads!

We are your ally to save money and time! Do you need t-shirt designs, business cards, book covers, or flyers? Placeit has your back with thousands of design templates! Also, we are adding more templates daily!

You can always buy per item, but we totally recommend our subscription.

For 14.95* USD per month or 89.65* USD per year, you will have access to all of Placeit’s mockups, design templates, videos, and logos.

We include our commercial license for all purchases!

*(Applicable taxes not included)

Your monthly subscription will automatically renew every period, but there is no minimum commitment. You can cancel at any time. Don’t worry about assets you’ve created, you will continue to have access to your downloads after you cancel a subscription.

1. Go to My Account 
2. Type your current password and a new one in the Account Information section.
3. Click on the Update button to confirm. If you do not remember your password, you can also:

• Go to the Login button
• Select the “Forgot your password” link

• Type your email address to receive a password reset link in your inbox

You can also change your Placeit password on the Envato account page:

1. Visit account.envato.com and sign in with your Envato Username. If you don’t remember your Envato username, click here: https://account.envato.com/recover_usernames. You will receive your username via email with the subject line “Envato username details.”
2. Once logged in, click on the “Change password” button below your account details.
3. Click on the “Save Changes” button to confirm.

Keep in mind; that this will change the email address used for all Envato accounts, including Element and Market.

To reset your password, please follow these steps: 

1. Go to the Login button
2. Select the “Forgot your password” link

3. Type your email address to receive a password reset link in your inbox

You can also:

1. Visit: https://account.envato.com/reset_password
   (If you don’t remember your Envato username, you can recover it here: https://account.envato.com/recover_usernames)
2. After you fill out the email and username fields and click on the “Reset password” button, you will receive an email with further instructions. The email subject line will be “Instructions for changing your Envato Account password” the sender will be do-not-reply@envato.com.If you do not see the email immediately, please search by subject or email. Also, make sure to check your Spam and Trash folders.

Once you have logged into Envato, go back to Placeit, and click the “login” button, the website will detect your account. Like this:

Remember that this will reset all your Envato accounts (like Element and Market).

Changing your email is super easy! Here’s how:

1. Go to My Account.
2. In the Account information section and replace the current email address with your new one.
3. Type your password and a new password.
4. Click on the Update button.

You can also:

1. Login to your Envato Account.
2. Click on the Edit details link.
3. Replace your current email address with your new one.
4. Click Save to complete the change.

Signing in with Google

Only the username can be updated for accounts that use Google to sign in. All other account details are managed via Google account settings.

You can find the date of the next charge in your account. Here’s how:

1. Go to My Account 
2. In the Email notification section, check the boxes of the notifications that you’d like to receive in your inbox and uncheck the ones that you want to remove:

Currently, we do not offer a Placeit API; this is a popular idea; if you’d like to see it in the future, you can upvote the suggestion here.

If you are interested in becoming a contributor to Placeit’s content, visit the following link and register to be considered for new opportunities:

https://envato.formstack.com/forms/placeit_registration_of_interest

The author engagement team will review submissions and contact authors who meet the quality criteria. If you don’t hear from them, it could be your application was not selected at this moment in time.

To ensure a smooth experience with Placeit, we recommend the following. 

Internet connection

At least 10MB  of internet connection speed is required to work.

Browser

Update to the latest versions of these browsers on your device and make sure that Javascript is enabled.

• Google Chrome, version 87 or higher
• Mozilla Firefox, version 85 or higher
• Safari, version 11.1 or higher
• Edge, version 88 or higher

Hardware